medi24

Privacy Policy

Medi24 complies with data protection regulations, in particular the Data Protection Act and the associated ordinances. Regarding the medical and personal information transmitted by the user, the provisions on medical confidentiality also apply. All Medi24 employees are subject to medical professional secrecy, regardless of their training and function.

Medi24 commits to ensuring security according to the current state of the art in systems, programs, etc. over which it has influence. Users of the Medi24 website are aware that even with careful software development and maintenance, errors can occur, so Medi24 cannot guarantee 100 percent availability of the website or service.

Medi24 points out that communication via email is neither secure nor confidential. Any liability for any damages arising from email communication is excluded. Users are asked not to transmit information that is sensitive in terms of data or personality protection via email. When using this website, personal data is only collected in connection with the processing of a service requested by the user, e.g. medical advice via the Internet. This data is not passed on to third parties and is only used for the requested purposes.

Statistical data is collected to improve the offer. However, this data is anonymized and only provides information about general user behavior such as date, time, generated IP address, requested information, and completion status of the http request. Access is analyzed at regular intervals to optimize the information on the Medi24 website.

Users undertake not to cause excessive load on the platform provided on the website through targeted or improper distribution of data, in particular to refrain from spam mailings.

Medi24 is not liable for defects and malfunctions for which it is not responsible, especially not for security deficiencies and operational failures of third-party companies with which it cooperates or on which it depends. Furthermore, Medi24 is not liable for force majeure, improper behavior and disregard of risks by users or third parties, excessive use, unsuitable operating resources of users or third parties, extreme environmental influences, interventions by users or disturbances by third parties (e.g. viruses) that occur despite the necessary current security precautions.

Medi24 may process the data of website users or customers if necessary to identify and stop fraudulently provided information as well as illegal or contractual use, or abuse or damage to Medi24 or the Medi24 website. For this purpose, Medi24 may also determine and process usage data, among other things with the help of cookies, to find from the total of all current information those in which there are actual indications of abuse. Medi24 may transmit this data to law enforcement authorities as well as to third parties whose rights have been violated.

Swiss law applies exclusively. The exclusive place of jurisdiction is Bern.

Terms of Use

By visiting the Medi24 website, you confirm that you have read the following terms of use and agree to them. If you do not agree, please refrain from using this website.

Disclaimer

  1. The content of the Medi24 website is carefully selected and regularly updated. If older information is published, the date is indicated and it corresponds to the state of knowledge at the time of its creation. In contributions marked with a name, the opinion of the authors is represented, which does not necessarily correspond to the opinion of Medi24.
  2. By viewing and reading the Medi24 website, no contract for a Medi24 service is concluded between the user and Medi24. All information provided on the Medi24 website serves exclusively for information purposes and does not constitute a service. Medi24 carefully and regularly checks the content and information appearing on the website as well as the functionality of the functions used. However, it offers no guarantee of the correctness, accuracy, timeliness and completeness of the published content and excludes any liability for any damages or consequential damages arising from the use of information and material from the Medi24 website. Medi24 is authorized at any time, without notice, to change, supplement, delete information and content on this website as well as this disclaimer, or to temporarily or permanently discontinue publication.
  3. Medi24 makes every effort to ensure safe operation of the Medi24 website. However, defects such as data loss or corruption, virus attacks, operational interruptions, etc. cannot be excluded. Medi24 is not liable for lost profits, data loss or other direct or indirect damages that could arise from such defects.

Medical Advice via Internet

  1. Medi24 strictly adheres to the legal provisions for the processing of personal data (in particular the Data Protection Act). Medi24 processes your data only to the extent necessary for providing the requested service. To optimize the service, your individual data may be reused anonymously. By using medical advice via the Internet, you expressly consent to the storage and processing of your personal data for this purpose.
  2. This form of telemedicine (Internet consultation) is not suitable for acute health problems due to the time delay.
  3. Medi24 can only guarantee the general correctness of the information provided, but not regarding correctness, accuracy, timeliness and completeness of the information regarding your specific situation. The information is practical advice, compliance with which is at your own responsibility.
  4. Medi24 rejects any liability for damages from the use of this offer. Any personal liability of employees of the Medi24 medical team is excluded. No liability is assumed for the content and correct functioning of third-party websites that may be referenced in the response.
  5. The medical and personal information to be transmitted by the user is managed according to medical confidentiality and is not disclosed to third parties.
  6. Inadmissible material (illegal, forged, fraudulent, extortionate, offensive, defamatory, obscene or otherwise prohibited information or documents) may be removed by Medi24 without further consequences and the affected user account may be blocked.

Links

  1. The Medi24 website contains links to third-party websites. The respective operator is responsible for the linked websites; Medi24 has no influence on the current and future design and content of the linked pages and rejects any responsibility for the content or functionality of these websites.
  2. Medi24 does not carry out continuous checks of the content of linked websites. Accordingly, a link does not mean that Medi24 agrees with the content of the linked pages in every case.

Copyright

  1. The content published on the Medi24 website is subject to Swiss copyright. Reproduction, processing, translation, storage, reproduction of content including source code in databases or other electronic media and systems is not permitted without the prior written consent of Medi24.
  2. With the exception of information and/or documents uploaded by users of this website, printing or downloading pages or documents for private use is also not permitted without the prior written consent of Medi24.
  3. Written consent must also be obtained for a link to the Medi24 website.

Personal Data Request

For persons who wish to request their data, our personal data request form is available.

Imprint

Medi24
Waldeggstrasse 51d
3097 Liebefeld

Tel. +41 31 340 05 00
info@medi24.ch

ZSR O388902
Commercial Register CHE-101.216.589