Our Services
Our services offer you diverse and reliable telemedicine support. Whether consultation, prescriptions or symptom check: we accompany you competently.
Our basic services
Our basic services are the foundation of our telemedicine care: reliable, secure and available around the clock. This way patients receive uncomplicated medical support without waiting rooms and long travel times.
Telemedicine consultation
For over 20 years, hundreds of thousands of patients annually trust the experience of our doctors and nursing staff. We are here for you 365 days a year, around the clock!
Online consultation
Via online form you can request a digital consultation by phone or video. Ideal for non-urgent concerns with direct feedback from qualified professionals.
Request callback
Would you like to be called back at a convenient time? With our callback service you receive medical advice flexibly adapted to your availability and without long waiting times.
Our additional services at a glance
Depending on the insurance provider and model, the following additional services are available.
E-prescription
Receive your prescription conveniently as a QR code: fast, discreet and paperless. Redeemable at any Swiss pharmacy or online pharmacy.
Doctor Chat
As easy as never before: personal and uncomplicated medical advice via messenger services (e.g. WhatsApp).
myMedi24
In our portal you have all data in one place and direct access to the telemedicine services of your insurance model.
Symptom Checking
Modern, AI-supported symptom checking: you receive an assessment of urgency and recommendations for next steps.