Over 1.5 M
Patient contacts per year





24/7
Available around the clock
In four languages
Medi24
Your Partner for Telemedicine.
We support insurers, healthcare providers and other institutions with tailored telemedicine solutions. Over 250 medical professionals – available around the clock, multilingual and digital.
Contact us nowSwiss Customer Service Excellence Award 2025
We shape tomorrow's healthcare
Medi24 is your strategic partner for telemedicine care in Switzerland. With over 250 qualified professionals, we offer insurers, healthcare providers and other institutions safe and efficient health solutions around the clock. Every year we support hundreds of thousands of patients by phone or digitally.
Medi24 – powered by Allianz
As part of the Allianz Partners Group, we combine medical expertise with cutting-edge telemedicine. Our interdisciplinary team of doctors, nurses and specialists is available around the clock – in five languages.
Telemedical Innovation from Switzerland
Medi24 has been developing modern telemedical services for over 20 years.
Available 24/7
Medical advice without waiting times, anytime and anywhere.
Qualified Staff
250 specialist doctors, nurses and medical staff.
Sustainable Care
We enable efficient healthcare and reduce costs.
Strong Partnerships
Part of Allianz Partners with a global partner network.
Why it pays to become a Medi24 partner
- Expand your service offering with modern health services
Medi24 offers a comprehensive portfolio of innovative health services – from telemedical consultation to myMedi24, the AI-powered, intelligent complement to your customer service.
- Benefit from medical expertise at the highest level
Our healthcare professionals support your clients around the clock and ensure high-quality, safe and efficient care.
- Become part of the Allianz Partners network
As a partner, you benefit from the strength and expertise of a global network that has been setting standards in the health and assistance sector for years.