24 Hour

Personal Health Advice Line

Customers of different health insurance carriers can call us to discuss any symptoms they may have or seek healthcare advice. On a 365/24/7 basis. Please select your health insurance carrier from the list below. A hotline number will then be displayed on screen.

Healthcare advice over the Internet

Use the contact form to put your questions to us and send us photos of your medical concerns. Photos will of course be encrypted with an online password. The announcement of medical appointments is possible only by phone.

The requests concerning children under 16 years have to be made by their legal representative.
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It can take some time to deal with your questions, so Medi24 cannot respond online to serious medical conditions or emergencies.

Video consultations for instant medical advice

Available 365 days a year: Monday to Sunday, 8 a.m. to 9 p.m.

Find out more about the new service provided by Medi24 in collaboration with eedoctors.

Instant advice via video