Our Services
We offer your customers the best service and reliable support. Expand your offering and position yourself as an innovative health partner.
Our basic services
Our basic services form the foundation of our telemedicine care: fast, secure and available around the clock. Patients receive uncomplicated medical support without waiting rooms and long travel times.
Telemedicine consultation
365 days a year, around the clock for medical questions and health topics. For over 20 years, hundreds of thousands of patients have trusted the experience of our doctors and nursing professionals annually.
Online consultation
Via online form you can request a digital consultation by phone or video. Ideal for non-urgent concerns with direct feedback from qualified professionals.
Request callback
Avoid waiting times? With our callback service, your customers and insured members receive medical advice when it suits them. This service is very popular and offers maximum flexibility.
Our additional services at a glance
E-prescription
Prescriptions for prescription medications are conveniently issued as QR codes. Redeemable at Swiss pharmacies or online pharmacies – fast, paperless and secure.
Doctor Chat
Doctors are also available via chat for quick and uncomplicated questions: Discreet and direct medical advice via messenger services.
myMedi24
The digital portal solution for health insurers. Patients benefit from easy access to telemedicine services and insurers from efficient integration into their care models.
Symptom Checking
Modern, AI-supported symptom checking: Users receive an assessment of urgency and concrete recommendations for next steps.